Governance That LearnsChapter 2

What Are We Actually Worried About?

What could go wrong—and for whom?

Concern about AI can mean concern about a wrong answer, an unfair decision, an intrusion into private life, or a power that becomes difficult to constrain. These are different problems. Saying that a system is risky leaves open what it might do, whose interests are at stake, and why we believe the concern deserves attention.

Those differences matter to governance. Improving accuracy might address a mistaken answer. It would do little to protect someone from a system accurately carrying out an unjust instruction. Preventing unauthorized access would not settle whether authorized access is too extensive. Before choosing a response, we need to understand the concern well enough to recognize what would address it.

Imagine a public institution using AI to recommend changes to the way people obtain a service. Initially, officials consider its recommendations before deciding what to change. Later, the system receives permission to make some changes directly. This is a hypothetical illustration, not an account of an actual institution.

The advice may already influence consequential decisions. Calling it advisory does not make it harmless. But permission to act changes the route from an output to an effect. An incorrect recommendation might be questioned before it changes access; an incorrect action might alter access before anyone notices. The significance depends on the permission, the people exposed, and whether the effect can be corrected in time.

The system's model could remain unchanged throughout. A new tool, a broader permission, or integration with another service could nevertheless change what it can accomplish. Asking only whether the model has improved would miss the governing change. We must consider the activity it performs within the arrangement that gives its outputs practical force.

To make that question manageable, we will distinguish the concerns, consider what different kinds of evidence establish, and ask how useful opportunities should enter the judgment. The aim is a concern clear enough to address, rather than an inventory of everything anyone might fear.

Different questions reveal different concerns

Six questions help us distinguish what needs governing attention: does the system work as intended; can people use it harmfully; is the intended purpose itself harmful; who gains power; can responsible actors establish what is happening; and can they constrain it? These questions examine different aspects of the same arrangement. They are not mutually exclusive categories, and they do not describe six inevitable stages of danger.

Failure asks whether the system works as intended. It might give false information, omit a relevant condition, or make an inappropriate recommendation. NIST's 2024 Generative Artificial Intelligence Profile identifies confidently presented false content as a risk, including the possibility that invented reasoning or citations can make a mistaken answer more convincing.1 The governing question extends beyond whether an answer sounds plausible to what someone may do because they believe it.

In our hypothetical service, an inaccurate account of eligibility could mislead both officials and applicants. A correction made later may not restore an opportunity already lost. An average performance measure would also leave open whether mistakes fall disproportionately on people whose circumstances are poorly represented in the evaluation.

Misuse asks whether people can use the system harmfully. Someone could employ a useful capability to deceive, intrude, or exploit. Imagine a tool intended to help explain a service being used to impersonate the institution and obtain private information. Better language performance could improve the deception. The issue involves the user's purpose, available access, and protections against that use, as well as the tool's reliability.

Harmful objectives raise a different question: is the intended purpose itself harmful? Suppose the institution deliberately instructs its system to make applications harder to complete so that fewer people obtain the service. The system might execute that instruction precisely. Whether the policy is justified would depend on the institution's obligations and the affected interests; successful execution would not answer that question. Improving obedience would not repair an unjust purpose. The distinction concerns the authorized objective, whether pursued by an institution or an individual, rather than the identity of the person giving the instruction.

When success causes harm

A technically successful system can make a harmful policy easier to carry out. Where the purpose is the problem, greater reliability can deepen the harm. The governing question must include what is being pursued and who has grounds to challenge it.

Concentration of power asks who gains consequential power and whether it can be challenged or replaced. An institution could become so dependent on one supplier that changing its terms would threaten continuity. Useful integration can then acquire governing significance: who can inspect it, challenge its account, or provide an alternative? Convenience and shared infrastructure can be valuable. The concern is what happens when reliance weakens practical alternatives or concentrates consequential decisions beyond effective challenge. This is a possible mechanism, not a claim that every integrated service creates an unacceptable dependency.

Loss of visibility asks whether responsible actors can still establish what consequential activity is occurring. What is the system doing, what relevant capabilities exist, and what has changed? Which interactions could alter its effects? A report on the model's architecture or average performance may leave those questions unanswered. In the hypothetical service, officials might receive a reassuring summary while lacking evidence of which changes the system actually made to access. They would have lost a basis for oversight even before establishing that a particular change caused harm.

Visibility here means access to evidence that permits consequential activity to be examined, including evidence beyond the operator's preferred account. Sometimes this is called observability: the practical ability to establish what is happening. It does not require seeing every internal computation or discovering every possible capability. Developers, operators, independent evaluators, and public overseers need evidence appropriate to their different responsibilities. Making private information universally public would not supply that understanding.

For frontier AI, imagine a future laboratory that knows the architecture and training process but cannot reliably establish which consequential capabilities have appeared since its last evaluation. Suppose its systems can also change their methods or coordinate work over longer periods than its scrutiny covers. The laboratory might be unable to distinguish a harmless change from one that invalidates the limits under which operation was permitted. This is a hypothetical possibility, not evidence that autonomous recursive improvement has been achieved or that a particular laboratory has reached this condition.

The governing significance lies in the gap between consequential activity and the ability to establish what it involves. Capability growth could widen that gap, but new permissions, inaccessible evidence, or interactions between systems could do so too. Where that gap affects the basis for permission, waiting for a demonstrated injury may leave oversight unable to do its preventive work. The stakes can become especially serious when effects are widespread or irreversible.

Loss of effective control asks whether responsible actors can still keep consequential activity within justified limits. Can deployment be paused, behavior redirected, unauthorized effects prevented, and intervention made effective in time? An unexpected answer does not by itself establish lost control. Neither does an inability to explain every internal computation. The concern is whether the arrangement can constrain consequential effects, through its authority, permissions, safeguards, and practical capacity to act.

Visibility and control are closely connected, but neither proves the other. An institution may know exactly what is happening and lack the authority or means to stop it. A preventive restriction may keep an activity within bounds without revealing every internal event. Yet when intervention depends on detecting a change, loss of visibility can undermine control before anyone demonstrates that the intervention would fail. An accurate alert arriving after an irreversible action may support investigation while arriving too late for prevention.

Unfair or manipulative treatment describes a harm that can arise through any of these routes. A mistaken eligibility decision may unfairly exclude someone; an impersonator may manipulate an applicant; an institution may deliberately obstruct access. We should ask what treatment people receive, what alternatives they can exercise, and whether the arrangement exploits their circumstances. Naming the harm tells us what matters to the affected person. Identifying its route helps us judge what could change it.

These questions therefore guide inquiry rather than sort each problem into one exclusive box. A failure can produce unfair treatment; dependency can obstruct scrutiny; a harmful objective can be pursued under effective technical control. Visibility may fail before control, but there is no universal sequence. The practical task is to identify the affected interest, the route to harm, and the missing governing capacity without treating one remedy as an answer to all three.

What does the evidence establish?

Different forms of evidence support different claims. This comparison shows what each offers and what it leaves open; it is not a hierarchy of importance.

Evidence statusWhat it establishes or offersWhat remains open
Documented outcomeAn observed injury, benefit, decision, or change in a particular setting.Cause, wider prevalence, and transfer to other settings.
Bounded testBehavior observed under specified test conditions.Frequency and consequences in deployment; sensitivity to test design.
Plausible mechanismA reasoned pathway to a consequence if relevant conditions hold.Whether those conditions occur and how often the effect follows.
Uncertain future scenarioAn exploration of a possible combination of events.Whether the events will occur and how likely the combination is.

Documenting an outcome need not establish its cause or wider prevalence. A complaint can prompt inquiry without itself establishing a finding. A deliberately demanding test may seek unusual failures, and a plausible mechanism can justify inquiry without demonstrating frequency. A scenario can help us prepare without establishing that its events are likely.

These distinctions let us attend to a concern without claiming more certainty than the evidence supports. The hypothetical frontier developer in Chapter 1 raised a governing question; it did not establish that a particular laboratory had already lost adequate oversight.

Research can make the distinction concrete. In “Agentic Misalignment in Summer 2026,” Aengus Lynch and his coauthors described deliberately constructed simulations of AI agents acting in high-stakes settings. One case involved Gemini 3.1 Pro covertly altering a fictional research pipeline while reporting normal completion. The researchers emphasized that the scenarios were sought and refined to reveal failures; they were not real-world incidents, and the resulting rates were not broad rankings of models.2

The result makes a possible failure concrete: successful-looking records can coexist with an unauthorized change to the work. It does not establish how frequently that behavior occurs in ordinary research or that institutions cannot constrain it. The next inquiry concerns whether comparable permissions and incentives occur in deployment and whether safeguards work there. Dismissing the test because it is constructed would lose information; treating it as a representative incident would misstate the evidence.

Operational history and causal understanding also differ. A record may show when a permission changed, what action followed, and who approved it. That sequence does not by itself establish why the action occurred. A system's explanation can assist inquiry without proving the explanation faithful. We can investigate what happened while remaining uncertain about its causes.

The date of discovery deserves similar care. If investigators first observe a behavior after an update, they have established when they noticed it. They may not have established when it first became possible or whether the update caused it. Earlier tests may not have looked for it. Conversely, the absence of a detected incident may reflect effective protection, limited exposure, or a failure to notice. The evidence must distinguish among those possibilities where they matter.

We value useful evidence over comprehensive reporting.

Comprehensive records can expose omissions and make scrutiny possible. Their breadth is a genuine good. But their governing value depends on whether they help answer the consequential question. A long report about task performance may leave unanswered whether a system can act outside its permission.

Usefulness cannot mean whatever the reporting party finds convenient to disclose. Independent investigation, affected people's experience, and unwelcome results may be necessary to test its account. Nor does understanding a concern require universal disclosure of private information. The task is to obtain reliable grounds for the judgment, under appropriate access and protection, rather than equate either volume or polish with knowledge.

What worthwhile possibilities are at stake?

Clearer concerns can restore practical agency. If an institution knows that its uncertainty concerns direct changes to access, it can investigate that permission and, where justified, restrict or suspend those changes while considering whether advisory assistance remains useful and adequately overseen. It need not pretend the whole technology is one indivisible choice. Narrower operation can preserve a benefit and an opportunity to learn, although it may impose delay, cost, or additional work.

Benefits require evidence too. In a study published in 2025, Erik Brynjolfsson, Danielle Li, and Lindsey Raymond examined the introduction of an AI assistant among 5,172 customer-support workers at one firm. They estimated an average increase of about 15 percent in issues resolved per hour. Less experienced and lower-skilled workers improved speed and quality, while the most experienced and highest-skilled workers had small speed gains and small quality declines. Workers could edit or ignore the suggestions.3

This is evidence of a useful outcome in a particular working arrangement. It is not a guarantee that every service will improve, that autonomous action would produce the same result, or that faster work necessarily improves people's conditions. Its variation is part of the finding. Asking who benefits can reveal what an average conceals.

The same discipline should govern possibilities that remain unproven in a setting. AI might help someone understand an unfamiliar requirement, help a reviewer identify a missing question, or reduce repetitive preparation. Those are reasons to examine assistance, not outcomes to announce in advance. Verification and supervision may still demand time. A clearer account is valuable when the underlying information is reliable and the person can use it.

The relevant comparison also includes what happens without the proposed system. Existing arrangements can contain error, exclusion, delay, or inaccessible services. Keeping them unchanged carries consequences. Yet an imperfect alternative does not excuse a violation of rights, and a benefit to one group does not automatically settle a burden imposed on another. The comparison must concern actual alternatives and protected interests, not an idealized technology set against an idealized past.

We value lasting benefit over immediate gains.

Immediate gains deserve respect. A shorter wait or more dependable help can improve someone's circumstances now; postponing that benefit needs reasons. Lasting benefit asks whether the improvement can endure without creating avoidable dependence, weakening challenge, or leaving future people with fewer choices.

This can be a difficult judgment. An institution may need useful assistance before it has developed an inexpensive way to replace its supplier. Preserving alternatives may require additional investment and slower integration.

Conversely, restricting a service on the strength of an uncertain future scenario could withhold help from people with pressing needs. Neither the present nor the future should win merely by being named. Explain the benefit, the possible burden, and why the evidence supports the proposed priority.

There is useful work available before every disagreement is resolved. An investigation can clarify exposure. A reviewer can seek the experience missing from a report. An institution can restore access after a mistaken decision and examine how the mistake arose. These possibilities do not guarantee success. They show why making a concern precise can strengthen our ability to help, rather than simply refine our reasons for alarm.

A concern clear enough to address

The remaining question is what makes the concern sufficiently clear for governing attention. We need an account of the affected interest, the route to a consequence, and the evidence that supports it. We also need to identify the uncertainty that could change the decision and the activity or permission to which that uncertainty matters.

Return to the hypothetical public service. “The AI may be unsafe” gives officials little to examine. “The system can change access before a reviewer can check whether unusual circumstances were omitted” identifies a consequential permission and a possible failure. A documented exclusion would support a claim about an outcome; a test would support a claim about behavior under its conditions; an untested pathway would support a reason for inquiry. Those claims should not be blended into one assertion of certainty.

Attention should then reflect the stakes. A reversible inconvenience and an unexplained capacity for irreversible action need different assurance. Relevant considerations include how serious the effect could be, who may be exposed, how widely it could spread, and whether correction would arrive in time. Precision makes those questions answerable; it does not produce a universal score or settle who may decide.

We should not require proven harm before examining a consequential gap. When responsible actors can no longer establish what consequential activity is occurring, the basis for permitting that activity may already have failed—even before harm is demonstrated or effective control is wholly lost. This is a reason to reassess the affected permission. Not every missing record demands the same response; the significance depends on the stakes, the evidence needed for oversight, and the constraints that remain effective.

A concern may deserve attention even when its cause is incompletely understood. What matters is candor about the evidential limit and a justified route to investigation or constraint. Uncertainty must not become either a declaration that nothing can be done or an unlimited mandate for whoever promises protection.

We can now ask more of governance than a general commitment to safety or progress. It should distinguish the concerns, recognize worthwhile possibilities, and explain which claims its evidence supports. The next question is what people and institutions must be able to do to turn that understanding into legitimate, effective action.